HughesNet Gen4,Wildblue Exede & DishNET – What is the difference?
Today, satellite Internet is fast becoming the system of choice to the millions of residents living in rural America that are unserved, or underserved by cable, wireless or DSL Internet providers. With the introduction of the next generation of high powered –high capacity “super satellites” no longer are consumers forced to settle for download speeds that are only 10-30 times faster than dial-up.
Since the late ‘90s when Hughes introduced the world to the concept of connecting to the internet through a satellite, Hughes has installer over 1.9 million systems around the globe. That is 5 times more than any other provider.
In the United States, Hughes is marketed under the trade name of HughesNet.
HughesNet owns and manages their own Network Operations Center. The HughesNet system utilizes an Internet Protocol over Satellite (IPoS) standard which sets it apart from the WildBlue Exede system that uses the DOCSIS communication system, which is optimized for cable networks. IPoS was endorsed by the Telecommunication Industry Association (TIA) of North America in December 2003.
HughesNet – Wildblue Exede – DishNET
Today’s consumers living in rural areas have a choice of providers when it comes to selecting a satellite internet provider. Bothe HughesNet and WildBlue – Exede are offering download speeds that are in many cases, faster and more reliable than the local DSL services or wireless internet providers. Dish Network has introduced their house branded version by combining the two services being marketed under their trade name of dishNET.
Let’s take a look at the three different services:
DishNET by Dish Network
On October 1, 2012 Dish Network, www.newdish.tv, introduced their version of a High speed Internet service called DISHNET. DishNET service is made available by using the HughesNet EchoStar VXII satellite and the WildBlue Exede ViaSat One satellites. The DishNET plans are unique to DISH, and are different than those offered by HughesNet and WildBlue Exede.
The DishNET service offers three plans starting at $49.99 a month. Their basic service has download speeds of up to 5 Mbps and upload speeds of up to 1 Mbps. The monthly data cap is 10 GB and is split into what they call Anytime Data and Bonus Data.
Anytime Data, as the name describes, offers 5 GB that can be used any time of day or night. The 5 GB of Bonus Data is only available between the hours of 2 am and 8 am. DishNET counts both, uploads and downloads when calculating their data usage. Customers who exede their monthly data limits will be slowed down to 128k until they cycle out of their monthly service. Additional GBs may be purchased, or you can upgrade to a larger plan. All plans have a $10 a month lease fee. Qualified new and existing DISH Network video customers may receive a $10 Bundle discount on their service with a new 24 month agreement.
The DishNET service comes with a one year parts, 90 day labor warranty.
The WildBlue Exede service, www.exede-usa.com, offers three plans starting at $49.99 a month. All of the WildBlue exede plans offer the same speeds; up to 12 Mbps downloads and up to 3 Mbps uploads. The monthly data cap on the basic plan is 10 GB a month and WildBlue Exede offers unlimited usage between the hours of 2 am and 7am.WildBlue Exede counts both uploads and downloads when calculating their data usage. Customers who exede their monthly data limits will be slowed down to 128k until they cycle out of their monthly service. Additional GBs may be purchased, or you can upgrade to a larger plan. All plans have a $9.99 a month lease fee. All plans require a 24 month agreement.
The WildBlue Exede service comes with a one year parts, 90 day labor warranty.
The HughesNet Gen4 service, www.yourlocalinstaller.com, offers three plans starting at $49.99 a month. The basic service has download speeds of up to 10 Mbps and upload speeds of up to 1 Mbps. The monthly data cap is 20 GB and is split into what they call Anytime and Bonus Bytes.
Anytime, as the name describes, offers 10 GB that can be used any time of day or night. The 10 GB of Bonus Data is only available between the hours of 2 am and 8 am. HughesNet data usage is calculated on downloads only, and offers unlimited uploads day or night. Customers who exede their monthly data limits will be slowed down to 128k until they cycle out of their monthly service. Additional GBs may be purchased, or you can upgrade to a larger plan.
HughesNet is available for purchase or lease. When purchasing the equipment, the customer pays $199.99 for the equipment and $199.99 for the installation. Currently a mail in rebate is available for the cost of installation. Customers who purchase their systems do not pay a monthly equipment lease fee.
Customers that choose to lease the system have a $9.99 a month lease fee.
Customers that purchase the equipment receive a 1 year parts and 6 months labor warranty.
Customers that lease the equipment will receive a 6 month labor warranty and perpetual parts warranty.
When it comes to the user experience, HughesNet also exceeds expectations because they do not limit the number of computers that can be connected to the system and offer a convenient Static IP address option if necessary. The minimum service commitment for all three companies is 24 months, but HughesNet offers a six months labor warranty instead of the 90 days available with WildBlue Exede and DishNET.
HughesNet is the only satellite provider to offer a service protection plan. They offer the basic and the express plan. The Basic plan is $6.99 a month and guarantees the service technician will contact you within 48 hours, and the Express repair plan is $11.99 a month and guarantees that the service technician will be on site next business day.
Bonus Offer from John!!
Customers that have taken the time to read my blog will receive a $50 additional mail in rebate on a new GEN 4 system if they ask for me, John Pearce. The number to the call center is 1 800-592-3814. If I am out of the office, leave a message for me and I will call you back within 24 hours! The only way to get this offer is if I place your order into the system. Thank for reading my blog. JP